Return policy

Thank you for shopping with us! We want you to have a positive and satisfying experience with our products. Our return policy is designed to ensure fairness and clarity for both you, our valued customer, and our company. Please take a moment to review our return policy guidelines below:

  1. Eligibility for Returns:
    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
    • Customized or personalized items are not eligible for returns, except in the case of defects or errors on our part.
  2. Timeframe for Returns:
    • You have 7 days from the date of delivery to initiate a return request.
    • After 7 days, unfortunately, we won't be able to process any return or refund requests.
  3. Return Process:
    • To initiate a return, please contact our customer support team with your order details and reason for return.
    • Once your return request is approved, we will provide you with a return authorization and instructions on how to proceed.
  4. Return Shipping:
    • Please ensure the item is securely packaged to prevent damage during transit.
  5. Refund Process:
    • Once we receive and inspect the returned item, we will process your refund or exchange as per your preference.
    • Refunds will be issued to the original payment method used during the purchase.
    • Please allow 7 business days for the refund to reflect in your account.
  6. Exceptions:
    • Certain products may have specific return conditions or restrictions, which will be clearly stated on the product page.
  7. Damaged or Defective Items:
    • If your order arrives damaged or you receive a defective item, please contact us immediately, and we will gladly assist you with a replacement or refund.

Please note that any misuse or intentional damage to the product will render the return policy void. We reserve the right to refuse returns that do not meet the above criteria.

If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our customer support team at info@fuocoworld.com, Customer Care no- 0120-4929313, Whatsapp No- +91-9716116110

Thank you for choosing us for your shopping needs. We appreciate your understanding and cooperation with our return policy. Your satisfaction is our top priority, and we look forward to serving you again soon!

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