FAQ

How do I place an order?

To place an order, simply browse our website and add the desired items to your cart. Proceed to the checkout page, fill in the necessary details, and complete the payment process. Once your order is confirmed, you will receive an order confirmation email.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, online banking, and digital wallets. You can choose the most convenient option during the checkout process.

What are your shipping options and delivery times?

We offer reliable shipping options within India. The available shipping methods and estimated delivery times will be displayed at the checkout. Please note that delivery times may vary depending on the shipping destination and any unforeseen circumstances.

Can I track my order?

Yes, you can track your order from https://fuocoworld.com/pages/order-tracking. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment.

What is your return/exchange policy?

We have a hassle-free return/exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within a specified timeframe. Please refer to our Returns & Exchanges page for detailed instructions and any applicable conditions.

Are there any warranty options for your products?

Yes, we offer a 1-year warranty on our products. Please check the product description or contact our customer support for specific warranty details.

How can I contact your customer support team?

You can reach our customer support team through phone, email, or the contact form on our website. Our dedicated team is here to assist you with any inquiries, concerns, or assistance you may need.

Do you offer international shipping?

Currently, we only offer shipping within India. We apologize for any inconvenience caused and hope to expand our shipping services in the future.

Are your products cruelty-free/environmentally friendly?

We strive to offer products that align with ethical and sustainable practices. Many of our products are cruelty-free and environmentally friendly. Look for specific labels or certifications mentioned in the product descriptions for more information.

How can I stay updated with your latest offers and promotions?

You can subscribe to our newsletter or follow us on social media platforms to receive updates on our latest offers, promotions, and product releases. Don't miss out on exclusive discounts and exciting news!

If you have any further questions or need additional assistance, please feel free to contact our customer support team. We are here to provide the best possible experience for you.

We’ve simplified the modern art and science of Corporate Gifting by breaking down the ultimate gifting equation in equal parts-thought, function and experience in order to make the entire gift-giving journey worth its while for everyone involved.

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